Your Hotel’s Backbone: Smart Management, Built to Perform
Operational excellence isn’t a philosophy — it’s a system. At Nightingale, our hotel management services bring deep operational rigor to independent properties, giving owners the structure, accountability, and leadership needed to run profitably. Whether you need full-service hotel management or targeted operational support, we deliver systems, training, and reporting that elevate performance from the ground up.
We don’t just help you run a hotel — we help you run it well.
We audit your current operations to pinpoint gaps and quick wins across service, staffing, and systems.
We co-develop a roadmap grounded in financial targets, market position, and ownership priorities.
We embed the plan with your team — with daily stand-ups, checklists, and training.
Monthly reporting, variance dashboards, and hands-on course correction.
End-to-end leadership. On-property or remote.
When you choose Nightingale for full-service management, you’re getting more than oversight — you’re getting operational transformation. Our team leads daily hotel operations, team performance, and guest service delivery with rigor and precision.
Each contract includes core systems like SOPs, labor models, and preventive maintenance programs — built into a customized leadership and execution plan aligned with your hotel’s size, type, and ownership goals.
General Manager oversight and departmental leadership
SOP Development & Accountability
Daily ops cadence (stand-ups, reports, checklists, guest logs)
Financial reporting & P&L management
Forecasting, labor modeling, and productivity tracking
Quality assurance systems and mystery shop programs
Brand, guest, and online reputation alignment
Ownership reporting and touchpoints
Optional: HR administration, payroll, recruiting, IT support
Tailored to your property. Aligned with your goals.
At Nightingale, we don’t hide behind vague fee structures or bloated contracts. We price our services based on the size, complexity, and performance potential of each property — not a one-size-fits-all model.
Whether you’re running a 40-room select-service hotel or a full-service lifestyle property, our pricing is built to make sense for your bottom line.
Tier 1
Tier 2
Tier 3
Tier 4
Each full-service tier includes core SOPs, labor optimization, and preventive maintenance systems — no need to purchase separately.
Need more? Optional add-ons like branded SOP kits, pre-opening support, and LMS tools are available.
These are the operational building blocks of every Nightingale-managed hotel. When you choose full-service management, SOPs, labor optimization, and preventive maintenance setup are all included in your custom plan.
Prefer to start smaller? Each is also available as a standalone service for owner-operators, transitions, or hotels not ready for full-service management.
End-to-end leadership. On-property or remote.
Most hotels have SOPs that live in a binder — outdated, irrelevant, and ignored. We help you build SOPs that are practical, visual, and enforced — with systems to make sure they become part of your team’s daily rhythm.
What’s Included:
Investment:
$4,500 for a full-property SOP overhaul
$1,750/department if scoped individually
Optional monthly accountability add-on: $1,000/month
Best for: Repositioned hotels, owner-managed properties, or hotels with new leadership needing structure fast.
Labor is your largest controllable expense — and your greatest guest-facing risk. We help you align headcount, shifts, and schedules with occupancy patterns, service standards, and financial targets.
We don’t just suggest changes. We build the system and train your team to run it.
What’s Included:
Investment:
$3,500 flat-rate for full-property labor optimization
Add-on implementation & training support: $1,000/month (optional)
Best for: Select-service or full-service properties seeking cost control without sacrificing guest experience.
Preventive maintenance isn’t just about equipment — it’s about operational resilience. We create a full PM system tailored to your property’s assets and staffing level, helping your team extend equipment life and avoid reactive fixes.
What’s Included:
Investment:
$2,750 flat-rate for PM system design + training
Add-on quarterly PM compliance audits: $850/quarter
Best for: Older properties, owner-operators, or pre-sale prep where asset preservation matters.
Hotels that engage in 2+ services under Operations & Management qualify for a 10–15% bundled rate, based on scope.
Popular Bundles: SOP + Labor Optimization Full-Service Management + PM System Labor + Revenue Strategy Integration
We’ll assess your operations, labor, and guest service systems — and deliver a report with prioritized action items and quick wins..
These services form the operational core of every hotel we manage or support. They can stand alone or integrate into a larger transition, management, or transformation engagement.
Pair with:
Book a call and we’ll walk you through the right pricing tier, optional add-ons, and how Nightingale helps you reach your performance goals — without the bloated fees or long-term lock-ins.
Hotel Management That Works Wherever You Are.
Not all hotel management partners are created equal. We combine the attention to detail of an owner-operator with the resources and expertise of a full-service management company. From daily operations and guest service delivery to financial oversight and preventive maintenance, our approach ensures your property runs efficiently and profitably. Every contract includes customized SOPs, labor models, and reporting systems to keep performance on track. With Nightingale, you get more than hotel management — you get a partner invested in your long-term success.
